Where is Manroz located?

Manroz is based in Punjab, India, with a primary office at D-151, Second Floor, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071.

What products does Manroz offer?

We offer a wide range of women’s fashion, including co-ord sets, lehengas, cotton suits, georgette suits, kurti sets, and Punjabi Juttis.

Do you offer customization?

Currently, we do not offer customization services. However, our collection includes a wide range of sizes and styles to suit various preferences.

How do I determine my size?

Each product page includes a detailed size chart to help you choose the right fit. You can refer to this for accurate measurements in inches.

How do I place an order?

Browse the product, select your size, and click "Add to Cart." Once ready, proceed to checkout and follow the instructions for payment and delivery.

How do I apply a promo code?

Enter the promo code during checkout, in the “Promo Code” section, before completing your purchase.

What payment methods are accepted?

We accept major credit/debit cards, net banking, UPI, and popular e-wallets like Paytm, Mobikwik, and JioMoney.

Is my payment information secure?

Yes, your payment information is processed securely through a trusted payment gateway. We do not store any card details on our servers.

What are the shipping charges?

Shipping within India is based on the weight of the order and the destination. You can view the final shipping charges during checkout.

Do you offer express delivery?

Yes, express shipping is available for an additional fee. Please check availability at checkout.

What is the estimated delivery time?

Standard delivery usually takes 5-7 business days, depending on your location. You will receive tracking details to monitor your delivery.

Can I change my delivery address after placing an order?

Once the order is processed, changing the address may not be possible. Please contact customer service immediately for any changes.

What is your return policy?

We accept returns for unused and undamaged products within 7 days of delivery. Please ensure the product is in its original condition with tags and packaging.

How do I request a return or exchange?

To initiate a return or exchange, contact us at info@manroz.com with your order details. Once approved, send the item back to our warehouse in Patiala, India.

Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it by emailing us at info@manroz.com.

How will I receive my refund?

Refunds will be processed via your original payment method within 7-10 business days after approval.

How do I return a product?

Mail your product to our address in Patiala, India. You will be responsible for paying for the return shipping.

Can I track my return shipment?

Yes, we recommend using a trackable shipping service when returning products to ensure we receive them.

  • Orders & Support

    Need help with your order? Track shipments, ask questions, or connect with our customer service team for quick assistance.

    Track Order

  • Shipping & Returns

    Learn more about our shipping timelines, delivery partners, and how you can return or exchange items hassle-free.

    Shipping Policy

  • Product Info

    Get detailed information about our products—materials, care instructions, sizing guides, and more before you buy.

    View Product Guide